Live-Tech Total Office Plans | TOP deliver peace-of-mind IT support for your business. Get rapid help for desktops, laptops, mobile devices, printers, servers, cloud systems, and everyday office technology from Live-Tech Certified Technicians.
SKU: LT-TOP
Peace-of-Mind IT Support for Your Entire Office
Reliable support sessions for computers, mobile devices, printers, cloud systems, and everyday business technology.
Live-Tech’s Total Office Plans (TOP) deliver rapid, effective IT solutions that keep your business running smoothly. Our support plans are built to help your technology work better day and night, all year long.
What TOP Helps With
Total Office Plans are designed to reduce downtime, simplify support, and give your team a reliable place to turn when technology gets in the way.
Choose the TOP Plan That Fits Your Office
Click a plan below to preselect that option and make checkout easier.
What Is Included
TOP sessions can be used for common business technology support needs across your office.
- ✓Desktop and laptop troubleshooting
- ✓Mobile device support for iOS, Android, and common platforms
- ✓Standard printer, scanner, fax, and all-in-one device support
- ✓Email, Microsoft 365, cloud, and account assistance
- ✓Software setup, general configuration, and troubleshooting
- ✓Remote support sessions with Live-Tech technicians
Not Included by Default
Some services require separate pricing, specialized technicians, or project approval.
- ×Phone systems and PBX support unless added separately
- ×Specialty, commercial, or large-scale printer service
- ×Onsite visits, travel, wiring, cabling, or physical installation work
- ×Hardware, software licenses, subscriptions, parts, or replacement equipment
- ×Large projects, migrations, server builds, website development, or custom development
- ×Advanced cybersecurity incident response, forensic work, or data recovery
Frequently Asked Questions
Simple answers about how Total Office Plans work.
A Support Session begins each time you contact Live-Tech by submitting a support ticket. Each ticket counts as one session and remains open until the issue is resolved or the customer confirms satisfaction.
Each session is tracked in Live-Tech’s integrated billing and support system for accuracy, transparency, and proper service history.
You can renew your existing plan, upgrade to a larger TOP plan, switch to another support option such as BIS or Per Session support, or contact Support/Billing for help choosing the best option.
Yes. TOP support sessions can be used for any combination of desktop, laptop, or mobile device support, including iOS, Android, and other common platforms.
Yes. Standard office equipment such as printers, scanners, fax machines, and all-in-one devices is included. Specialty or large-scale printers may require additional fees.
Phone systems are not included by default because they typically require specialized technicians. Phone system support may be available as a separate add-on or separate service.
Important Plan Note
A one-year commitment with a valid credit card on file is required for all Live-Tech Total Office Plans. Services not included in TOP may be available as separate services, add-ons, project work, or per-session support. If an additional charge applies, Live-Tech will notify you before the work proceeds.
Keep Your Office Moving With Live-Tech TOP
Choose the Total Office Plan that fits your support needs and give your team a reliable place to turn when technology needs attention.
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