Office IT Support That Keeps Your Business Moving
Total Office Plans help your team get rapid support for everyday technology problems without starting from zero every time something breaks.
Live-Tech Total Office Plans | TOP give your business a predictable way to handle support sessions for desktops, laptops, mobile devices, printers, servers, cloud systems, Microsoft 365, and day-to-day office technology.
Select Your Total Office Plan
Choose your TOP support session plan below. The price and cart will update automatically based on the selected variation.
Live-Tech Total Office Plans | TOP deliver peace-of-mind IT support for your business. Get rapid help for desktops, laptops, mobile devices, printers, servers, cloud systems, and everyday office technology from Live-Tech Certified Technicians.
Quick Plan Shortcuts
Want to jump directly to a plan? Click a card below to open the product with that TOP option selected.
Built for the Everyday IT Problems That Slow Offices Down
TOP helps your team deal with common technology needs without wondering where to start.
Not Sure Which TOP Plan to Choose?
Use this quick guide to estimate your starting point. This is only a helpful recommendation, not a fixed requirement.
A practical starting plan for a small office with light support needs.
Select This Plan →What Is Included
TOP sessions can be used for common business technology support needs across your office.
- ✓Desktop and laptop troubleshooting
- ✓Mobile device support for iOS, Android, and common platforms
- ✓Standard printer, scanner, fax, and all-in-one device support
- ✓Email, Microsoft 365, cloud, and account assistance
- ✓Software setup, general configuration, and troubleshooting
- ✓Remote support sessions with Live-Tech technicians
Not Included by Default
Some services require separate pricing, specialized technicians, or project approval.
- ×Phone systems and PBX support unless added separately
- ×Specialty, commercial, or large-scale printer service
- ×Onsite visits, travel, wiring, cabling, or physical installation work
- ×Hardware, software licenses, subscriptions, parts, or replacement equipment
- ×Large projects, migrations, server builds, website development, or custom development
- ×Advanced cybersecurity incident response, forensic work, or data recovery
How TOP Works
A simple support flow your team can understand.
Frequently Asked Questions
Simple answers about how Total Office Plans work.
What is a Support Session?
A Support Session begins each time you contact Live-Tech by submitting a support ticket. Each ticket counts as one session and remains open until the issue is resolved or the customer confirms satisfaction.
How are sessions tracked?
Each session is tracked in Live-Tech’s integrated billing and support system for accuracy, transparency, and proper service history.
What if I run out of Support Sessions?
You can renew your existing plan, upgrade to a larger TOP plan, switch to another support option such as BIS or Per Session support, or contact Support/Billing for help choosing the best option.
Are mobile devices covered?
Yes. TOP support sessions can be used for any combination of desktop, laptop, or mobile device support, including iOS, Android, and other common platforms.
Are printers, scanners, and fax units included?
Yes. Standard office equipment such as printers, scanners, fax machines, and all-in-one devices is included. Specialty or large-scale printers may require additional fees.
Are phone systems included?
Phone systems are not included by default because they typically require specialized technicians. Phone system support may be available as a separate add-on or separate service.
A one-year commitment with a valid credit card on file is required for all Live-Tech Total Office Plans. Services not included in TOP may be available as separate services, add-ons, project work, or per-session support. If an additional charge applies, Live-Tech will notify you before the work proceeds.
Keep Your Office Moving With Live-Tech TOP
Choose the Total Office Plan that fits your support needs and give your team a reliable place to turn when technology needs attention.
