Live-Tech Residential IT Support Yearly Plan
Get reliable home tech support all year long with Live-Tech Residential IT Support. Includes up to 12 remote support sessions per year for one computer, covering PC, Mac, email, internet, printers, software issues, and everyday technology troubleshooting.
SKU: LT-RIS-YR
Yearly Tech Support for Your Home Life
Includes 12 support sessions per year for computers, Wi-Fi, printers, email, mobile devices, smart home tech, and everyday home technology problems.
The Live-Tech Residential IT Support Yearly Plan includes 12 support sessions per year, giving your household a reliable place to turn when technology gets frustrating. Get professional support from Live-Tech technicians without guessing, searching endlessly, or waiting until the problem becomes worse.
What This Plan Helps With
Residential IT support is built for the real technology problems people deal with at home every week.
Built for Families, Home Offices, and Everyday Users
Whether you work from home, help family members with technology, or simply want a trusted support team available when things stop working, Live-Tech helps make home technology easier to manage with 12 support sessions per year.
What Is Included
This yearly plan is designed for common residential technology support needs and includes 12 support sessions per year.
- ✓12 support sessions per year for eligible home technology support
- ✓Remote support for eligible home computer and software issues
- ✓Windows PC and Mac troubleshooting
- ✓Printer, scanner, and common home office device support
- ✓Email setup, password assistance, and account access guidance
- ✓Basic Wi-Fi, router, and internet troubleshooting guidance
- ✓Security, update, scam, and safer technology guidance
Not Included by Default
Some work may require separate pricing, onsite service, parts, or a specialized project quote.
- ×Onsite visits, travel, wiring, cabling, mounting, or physical installation work
- ×Hardware, replacement parts, software licenses, subscriptions, or new equipment
- ×Advanced data recovery, forensic work, or severe malware incident response
- ×Unsupported, obsolete, damaged, or failing equipment that requires replacement
- ×Complex smart home installations, cameras, alarms, audio/video systems, or specialty devices
- ×Business-level server, network, compliance, or managed service work
How Residential IT Support Works
A simple process designed to get you help without making technology more confusing.
Frequently Asked Questions
Helpful answers before you get started.
How many support sessions are included?
The Residential IT Support Yearly Plan includes 12 support sessions per year. Each eligible support request counts as one session and can be used for common home technology support needs such as computers, printers, email, Wi-Fi, mobile devices, and basic troubleshooting.
Who is this plan best for?
This plan is best for home users, families, retirees, students, and home offices that want a reliable place to turn for everyday technology support.
Can Live-Tech help remotely?
Yes. Many issues can be handled remotely, especially software, email, printer setup, account access, settings, and troubleshooting problems. Some physical or hardware issues may require onsite service or replacement.
Does this cover Wi-Fi problems?
Live-Tech can help troubleshoot common Wi-Fi and internet issues, router questions, connectivity problems, and basic home network concerns. Equipment replacement, cabling, or onsite installation may be separate.
Are printers included?
Yes, standard residential printers, scanners, and all-in-one devices are included for common setup and troubleshooting. Specialty devices or failing hardware may require separate service or replacement.
Can you help with scams or suspicious popups?
Yes. Live-Tech can help review suspicious popups, basic scam concerns, browser problems, password questions, and security best practices. Advanced incident response or deep malware cleanup may require separate service.
Is this a business support plan?
No. This is a residential yearly support plan. Business environments, servers, compliance, managed security, multiple employees, and business networks should use a business IT support plan instead.
Important Plan Note
Residential IT Support includes 12 support sessions per year and is intended for common home technology support needs. Some services, devices, or situations may require separate pricing, onsite service, equipment replacement, parts, project work, or a different Live-Tech service plan. If an additional charge applies, Live-Tech will notify you before the work proceeds.
Make Home Technology Easier With Live-Tech
Stop guessing when your computer, printer, email, Wi-Fi, or devices stop working. Get 12 support sessions per year and a trusted support team for the technology you use every day.
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